Date:2017-04-28

Male Female
Student Alumni UMak/City Hall Employee
Parent Walk-in Visitor

Office to be Evaluated:

ACCOUNTING
ADMISSION AND MACES
CANTEEN
CASH
CBA
CENTER FOR HUMAN KINESTHETICS
CESCA
CLINIC
COAHS
COLLEGE OF ARTS AND SCIENCES
COOPERATIVE
CRLSO
GENERAL SERVICES OFFICE
HSU
HUMAN RESOURCES MANAGEMENT OFFICE
INFORMATION TECHNOLOGY CENTER
LIBRARY
MTPLC
OSACS
REGISTRAR
SSG/STUDENT COUNCIL
SUPPLY AND PROPERTY OFFICE
UFRO - GYM
VP ACADEMIC

Service(s) Availed:

Admission
Registration
Releasing of Grades
Issuance of TOR

Rating Scale:

Scale Interpretation Indication
5 Greatly Satisfied The attribute was met exceedingly well.
4 Highly Satisfied The attribute was met beyond expectations.
3 Moderately Satisfied The attribute was adequately observed.
2 Dissatisfied The attribute was observed but inadequate.
1 Very Dissatisfied The attribute was not observed
0 Not Applicable The attribute was not demonstrated at all.

Please mark the number corresponding to your rating.

A. STAFF SERVICE

1. Provides prompt service

5         4         3         2         1         0

2. Delivers courteous service

5         4         3         2         1         0

B. SYSTEMS AND PROCEDURES

1. Gives clear information

5         4         3         2         1         0

2. Prepares accurate output

5         4         3         2         1         0

3. Releases document(s) on scheduled date

5         4         3         2         1         0

C. ENVIRONMENT

1. Waiting area is clean

5         4         3         2         1         0

2. Waiting area is comfortable

5         4         3         2         1         0

3. Signs are clearly displayed

5         4         3         2         1         0

COMMENTS AND SUGGESTIONS:

THANK YOU FOR YOUR TIME AND HONEST FEEDBACK.
You may also visit us at www.umak.edu.ph