Date:2018-12-10

Male Female
Student Alumni UMak/City Hall Employee
Parent Walk-in Visitor

Office to be Evaluated:

ACCOUNTING OFFICE
ATHLETICS DEVELOPMENT CENTER
BUDGET AND INTERNAL AUDIT OFFICE
CASH OFFICE
CCTV COMMAND CENTER
CENTER FOR ALUMNI AFFAIRS
CENTER FOR CULTURE AND THE ARTS
CENTER FOR CURRICULUM AND MATERIALS DEVELOPMENT
CENTER FOR EXTENSION SERVICES
CENTER FOR GENDER AND DEVELOPMENT
CENTER FOR GUIDANCE SERVICES
CENTER FOR HUMAN KINESTHETICS
CENTER FOR INCLUSIVE EDUCATION
CENTER FOR RESEARCH AND INSTITUTIONAL NETWORKING
CENTRAL RECORDS AND LIAISON SERVICES OFFICE
COLLEGE OF ALLIED HEALTH STUDIES
COLLEGE OF ARTS AND LETTERS
COLLEGE OF BUSINESS AND FINANCIAL SCIENCE
COLLEGE OF COMPUTER SCIENCE
COLLEGE OF CONSTRUCTION SCIENCES AND ENGINEERING
COLLEGE OF EDUCATION
COLLEGE OF GOVERNANCE AND PUBLIC POLICY
COLLEGE OF MARITIME LEADERSHIP INNOVATION
COLLEGE OF SCIENCE
COLLEGE OF TECHNOLOGY MANAGEMENT
COLLEGE OF TOURISM AND HOSPITALITY MANAGEMENT
CORPORATE COMMUNICATIONS CENTER
DESIGN CENTER FOR NATION BUILDING
GENERAL SERVICES OFFICE
HIGHER SCHOOL OF UMAK
HUMAN RESOURCE MANAGEMENT OFFICE
INFORMATION TECHNOLOGY CENTER
KNOWLEDGE MANAGEMENT CENTER
MAKATI TRAINING PLACEMENT AND LIVELIHOOD CONSORTIA
MEDICAL AND DENTAL OFFICE
MULTIPLE INTELLIGENCE AND DEVELOPMENT OFFICE
OCCUPATIONAL HEALTH AND SAFETY OFFICE
OFFICE OF STUDENT LIFE
OFFICE OF THE REGISTRAR
OFFICE OF THE UNIVERSITY PRESIDENT
OJT AND PLACEMENT SERVICES
PLANNING AND DEVELOPMENT CENTER
QUALITY MANAGEMENT AND DEVELOPMENT CENTER
SCHOOL OF CONTINUING PROFESSIONAL EDUCATION-COLLEG
SCHOOL OF LAW
SUPPLY AND PROPERTY MANAGEMENT OFFICE
TESTING, ADMISSION, AND SCHOLARSHIP CENTER
UNIVERSITY CANTEEN
UNIVERSITY COOPERATIVE
UNIVERSITY FACILITIES RESERVATION OFFICE
UNIVERSITY FITNESS CENTER
UNIVERSITY LIBRARY
UNIVERSITY RESEARCH OFFICE

Service(s) Availed:

Admission
Registration
Releasing of Grades
Issuance of TOR

Rating Scale:

Scale Interpretation Indication
5 Greatly Satisfied The attribute was met exceedingly well.
4 Highly Satisfied The attribute was met beyond expectations.
3 Moderately Satisfied The attribute was adequately observed.
2 Dissatisfied The attribute was observed but inadequate.
1 Very Dissatisfied The attribute was not observed
0 Not Applicable The attribute was not demonstrated at all.

Please mark the number corresponding to your rating.

A. STAFF SERVICE

1. Provides prompt service

5         4         3         2         1         0

2. Delivers courteous service

5         4         3         2         1         0

B. SYSTEMS AND PROCEDURES

1. Gives clear information

5         4         3         2         1         0

2. Prepares accurate output

5         4         3         2         1         0

3. Releases document(s) on scheduled date

5         4         3         2         1         0

C. ENVIRONMENT

1. Waiting area is clean

5         4         3         2         1         0

2. Waiting area is comfortable

5         4         3         2         1         0

3. Signs are clearly displayed

5         4         3         2         1         0

COMMENTS AND SUGGESTIONS:

THANK YOU FOR YOUR TIME AND HONEST FEEDBACK.
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